Payment Policy

At Tatva Hills Superfoods, we offer a secure and hassle-free shopping experience. Our goal is to make sure your payments are processed safely and smoothly every time you place an order.

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Accepted Payment Methods

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We accept the following modes of payment:

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Credit Cards (Visa, MasterCard, RuPay, etc.)
Debit Cards
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallets (where applicable)

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(Note: Availability of payment options may vary based on your location and order value.)

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Payment Security

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All online transactions on our website are processed through secure, PCI-DSS-compliant payment gateways. We do not store your card details or sensitive financial information on our servers.

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Order Confirmation

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Once your payment is successfully processed, you will receive an order confirmation email and/or SMS with your order details. If you do not receive a confirmation within a few minutes, please check your spam/junk folder or contact us directly.

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Failed or Cancelled Transactions

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If your payment fails but your account is debited, the amount will be auto-refunded by your bank or payment provider within 5–7 working days. If the issue persists, feel free to contact us with your transaction details, and we’ll help you escalate it.

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Taxes & Invoicing

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All prices on our website are inclusive of applicable GST unless stated otherwise. A detailed tax invoice will be provided with your order.

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Contact Information

If you have any questions or concerns regarding this payment policy, please contact us:

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Company Name: Tatvahills Agro pvt. ltd.
Address: 1, Mohammadpur, Bhikaji Cama Place, New Delhi, Delhi 110066
Phone: +91 9667730252
Email: care@tatvahillsagro.com

Customer Service hours:
Monday to Saturday: 9:00 AM to 7:00 PM